The supply chain is a diverse and complex domain and manufacturing industries must align with its workflow to remain competitive. High calibrated competencies are required to sync and manage multiple activities during warehouse management, inventory management and product delivery. Even a small technical glitch and machine downtime can cost you billions of dollars in revenue loss and time to fix the issue on time.
But, technology appears to transform the way supply chain has been managed. Today, the explosion of data is all time high. And it is fast keeping pace with various industries. Artificial Intelligence and Machine learning together have long contributed to digital transformation in supply chain. According to experts, these two phenomena are expanding its boundary to offer more tangible uses cases in the coming years. Experts believe they are highly competent to deliver high performance and drive real business results for supply chain management.
AI adoption in Supply Chain in the coming years
According to surveys by PWC, AI is all poised to reimagine the in-store experience using robotic process automation, smart sensors and gears and connected devices. Supply chain management is eager to deploy this tool more than any other industry experts. Thirty-eight percent of retailers adopting AI and ML in their supply chain management are expected to see a growth in the next two years. It is also predicted that manufacturers prioritize AI on top of anything for supply chain and asset management. The primary reason to leverage this tool is AI can track every activity with ease from factory to warehouse and retail store to customer door. It enables real-time monitoring of shipment and predicting delays in product delivery while it is en route. Besides location and environment tracking, AI does more than those beginning level activities.
The scope of AI is ever-expanding and it is triggering with the evolution of new digital era.
Exploring the latest enablement by AI in the supply chain
As we go further in searching potential uses cases of AI, we have come across the latest findings below.
Predicting Customer’s Behavior
Customers are whimsical. They may step back from purchasing even if the order is about to be delivered. This makes your logistics put up a huge workload and time being wasted. This volatile order pattern can lead to miscommunication between your team and loss of unnecessary productivity loss. More often, an unstable customer behavior is hard to predict due to a surplus of orders from the online retailers. Hence, predictability of volatile order volumes is a challenge for many companies. But, AI and ML give freedom to predict the volatile nature of the customer behavior much earlier at optimal level during such situations. This way, you can avoid time waste and reduce manual error to invest more resources for business improvement.
Sensing Market scenarios
Observing the market patterns and its behavior is a key to remaining in the business and offering better service to end-users. AI is capable of harnessing real data from external casual resources such as weather, industrial production and employment history. As it processes the data from these sources, this application can better gauge the market conditions and assess the growth drivers. Leveraging its sensory competencies, AI can reshape the capabilities of supply chain by improving capital expenditure and product portfolio.
Mitigating the risk of chargeback
It is customary to demand chargeback from brand owners in case of delay in delivery of products. As a result, brand owners have to pay hefty penalties for missed On Time in Full deliveries. With access to advanced AI integrated with deep learning, it is easier to shuffle through essential data involving number of order placed, order types, location and type of shipment. This helps unearth real cause of charge back while reducing disputes among peers. On the other way around, it is helpful to analyze the cause of failure.
Increasing Fleet efficiency
In supply chain, on time product delivery to the destination matters the most. It takes just a minute to make or break your credibility towards winning a customer trust. However, it is always unpredictable what is ahead on the route while it is en route to delivery. In such a scenario, an AI driven GPS tool enables better optimization and navigation of the route for your fleet. It helps you access the most efficient route for product delivery by processing customer, driver and vehicle data using machine learning. As a result, it is possible to cut through the most trafficked area and uneven road conditions. Simultaneously, it helps you save time, money and reduce the wear and tear of your truck tires. As per reports, it is believed that using such advanced AI enabled GPS for supply chain delivery; you can save an estimated $50 million per year.
Increasing accuracy in tracking of arriving and departing orders
It is essential in the supply chain to track the path of order so as to keep the warehouse loaded with fresh product line. As manual errors are likely during path of order arrangement, pallets cannot be positioned properly. Items not moved for long in the warehouse are pushed further in the back and replaced with the fast moving items. This can be a challenge for retailers for not putting older products out of the warehouse. AI algorithms can predict the arrival and departure of the product in and out from the warehouse more easily. This is useful in assisting employees put the pallet in the correct order and release product as per their shelf life. Companies can become smarter using AI in their supply chain.
With the ever increasing volume of cloud and AI algorithm intelligence, supply chain is on the verge of digital representation. Challenges are there as they still adjust to their existing infrastructure. But, if you are really keen to render a real-world platform and predict business challenges, AI can boost your operational goal. With AI driven decision making, business can gain unprecedented speed and scale its business amid the continuous market shifts. We at SynergyLabs take care of your priority and do exactly what fits your domain. Connect with us today.